Responsible Gaming at 7pp

Our Commitment to Safe Play

At 7pp, responsible gaming is not just a legal checkbox — it is a core part of how we operate. We serve thousands of players across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and Rajshahi, and we understand that behind every account is a real person with a real life. Our platform is designed to be entertaining, but never at the cost of our players' wellbeing.

We invest in responsible gaming infrastructure so that every player who visits 7pp — whether they come to enjoy cricket betting during the BPL season, spin slots, or play live casino games — does so in a controlled, informed, and voluntary manner. Every tool we offer is free to use and available directly from your account dashboard.

We regularly review our responsible gaming policies and update our tools based on player feedback and industry best practices. Gambling should be a source of recreation, never a financial strategy or an escape from personal challenges. If you ever feel that gaming is moving beyond entertainment, our support team is only an email away.

Player Protection Tools

7pp provides a comprehensive set of responsible gaming tools to help you stay in control of your gambling activities. These tools are designed to be straightforward, effective, and respectful of your autonomy as a player.

Deposit Limits

You can set a daily, weekly, or monthly cap on how much you deposit into your 7pp account. Whether you fund your account via bKash, Nagad, Rocket, or Upay, the deposit limit applies across all payment channels. Limits can be decreased at any time, but an increase only takes effect after a mandatory 7-day cooling-off period — this gives you time to reflect before committing to a higher spend.

Time-Out Periods

A time-out is a temporary break from gambling without closing your account. Available periods are 24 hours, 72 hours, 1 week, 1 month, or up to 6 weeks. During a time-out, you cannot log in, deposit, or place any bets. Your account balance and history are preserved and will be accessible once the time-out ends. You can request a time-out by contacting our support team.

Self-Exclusion

Self-exclusion is a longer-term option for players who feel they need to stop gambling entirely. You can request self-exclusion for periods of 6 months, 1 year, 5 years, or permanent. Once activated, no marketing communications will be sent to your account, and re-registration attempts will be blocked. To request self-exclusion, email [email protected] with the subject line 'Self-Exclusion Request' and include your registered username.

Tips for Healthy Gambling Habits

Responsible gaming starts with self-awareness and good habits. Here are some practical tips that every 7pp player in Bangladesh should follow to keep gambling enjoyable and safe:

• ✅Set a strict budget before you start playing and never exceed it, regardless of outcomes.
• ✅Treat gambling as entertainment — not as a way to earn money or recover losses.
• ✅Take regular breaks during gaming sessions. Step away, stretch, and return with a clear head.
• ✅Never gamble while under the influence of alcohol, medication, or emotional distress.
• ✅Balance your gaming time with other activities such as spending time with family, sports, or hobbies.
• ✅If chasing losses becomes a habit, stop immediately and contact our support team for assistance.

Recognizing Problem Gambling Warning Signs

Problem gambling can develop gradually and is not always easy to recognize in yourself. Being aware of the warning signs is the first step toward getting help. Watch for these indicators:

• Spending more time or money on gambling than originally intended, consistently going over your own limits.
• Feeling restless, irritable, or anxious when you are unable to gamble or when you try to cut down.
• Borrowing money, selling possessions, or neglecting financial responsibilities to fund gambling.
• Lying to family members or close friends about the extent of your gambling activity.
• Using gambling to escape from stress, depression, loneliness, or other personal problems.

If you identify with one or more of these signs, please do not wait. Reach out to our support team right away or speak to a trusted person in your life. Early intervention leads to much better outcomes.

Responsible Gaming FAQs

What is responsible gaming and why does it matter?

Responsible gaming means gambling for entertainment within your financial and time limits. It matters because uncontrolled gambling can lead to financial hardship, stress, and relationship problems. At 7pp, we provide tools to help every Bangladesh player enjoy gaming safely and sustainably.

How do I set a deposit limit on my 7pp account?

You can set a daily, weekly, or monthly deposit limit by visiting your account settings. Once set, the limit takes effect immediately and cannot be increased until the cooling-off period has passed. This helps you manage how much you spend on bKash, Nagad, or other payment methods.

What is the self-exclusion option and how does it work?

Self-exclusion allows you to voluntarily block access to your 7pp account for a chosen period — ranging from 1 month to permanent closure. During this period, you will not be able to log in, deposit, or place bets. To activate self-exclusion, contact our support team at [email protected] or use the account settings panel.

Can I take a short break without permanently closing my account?

Yes. The Time-Out feature lets you pause your account for 24 hours, 1 week, 1 month, or up to 6 weeks. Your account data remains intact and you can resume playing once the time-out period expires. This is ideal if you feel you need a short cooling-off period but do not want permanent closure.

Where can I get professional help if gambling is affecting my life?

If you believe gambling is seriously affecting your daily life, finances, or relationships, we strongly encourage you to seek professional help. You can contact our support team at [email protected] for guidance. Additionally, speak to a trusted family member, doctor, or local mental health counselor in Dhaka, Chittagong, or your nearest city. You are not alone, and help is always available.